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Xiaohuang car deposit? Where on earth did the original $1 billion go?

2019-1-20 15:15| 发布者: 左二爷| 查看: 339| 评论: 0|来自: 四川耍耍网www.cdr114.net

摘要: At the end of last year, the deposit of Xiaohuang car, which owns the largest number of shared bicycles, was difficult to retreat. A month has passed. What is the situation now?One billion deposits ne ...
At the end of last year, the deposit of Xiaohuang car, which owns the largest number of shared bicycles, was difficult to retreat. A month has passed. What is the situation now?

One billion deposits need to be refunded for three years. It is difficult for Xiaohuang car to refund the deposit.

In the summer of 2017, Mr. Tan paid a deposit of 199 yuan to become a user of the ofo yellow car. Since November 2018, Mr. Tan has tried to refund his deposit online, but so far he has failed.

Mr. Tan, Beijing ofo yellow car user: At that time, more than 11 million users queued to apply for deposit refund, and now it is still 11 million users.


From Jan. 13 to Jan. 15, Mr. Tan recorded his ranking in the refund queue for three consecutive days. According to this calculation, the average daily deposit of 8629 users can be refunded by the ofo yellow car. At this rate, Mr. Tan will have to wait 1343 days before he can get the deposit in the summer of 2022. The anxious Mr. Tan has to keep in touch with customer service.

Mr. Tan, Beijing ofo Yellow Car User: Customer service, under various pretexts, has not withdrawn and is in line.

The reporter followed Mr. Tan to the headquarters of ofo Xiaohuang Car Company in Zhongguancun, Beijing (7.330, -0.15, -2.01%). The staff in charge of reception said that at present the deposit can only be applied for refund online, waiting in line and can not be processed on site. If the user wants to refund the balance in the account, he must apply for it through manual customer service. However, according to Mr. Tan's experience, it is difficult to get through the customer service telephone.

Mr. Tan told reporters that the deposit of ofo Xiaohuang car generally has two kinds: 99 yuan and 1999 yuan. If calculated at 99 yuan per person, more than 11 million users who are queuing for deposit refund will have more than 1 billion yuan involved. Lawyers say consumers can also recover deposits or balances through litigation or arbitration. However, according to the registration agreement, ofo yellow car users can only apply to the China International Economic and Trade Arbitration Commission for arbitration, which sets a threshold for many consumers to safeguard their rights.

Li Bin, lawyer of the lawyers'group of China Consumer Association: The threshold of fees for trade arbitration is relatively high. Compared with the deposit of 100 yuan or 200 yuan, many people will not choose to submit arbitration procedure before offering 6100 yuan.

Shared bicycle deposit accounts still have no clear regulatory rules

Waiting in line is too long, litigation is too difficult, ofo's deposit is really difficult to withdraw. In fact, as early as August 2017, the Ministry of Transport, together with 10 departments, issued the Guidelines on Encouraging and Regulating the Development of Internet Bicycles Rental, pointing out that if the use of shared bicycles requires a deposit, shared bicycle enterprises should establish special accounts and special supervision to ensure the safety of funds. Why is the deposit difficult to withdraw? Where are all the deposits that belong to users?


In 2017, with the fastest development of shared bicycles, ofo Xiaohuang Automobile Company has signed strategic agreements with CITIC Bank (5.550, 0.09, 1.65%) and put forward the intention of deposit custody.

In April 2017, Dai Wei, the founder of ofo, said that the deposit trusteeship would be placed in CITIC Bank, and that it would be waiting for the central bank or the state to further stipulate the deposit, and that the deposit would be kept in the bank before the stipulation came out.


On December 21, 2018, CITIC Bank officially issued a statement: in April 2017, CITIC Bank signed a strategic cooperation agreement with ofo Xiaohuangche, and proposed a framework plan for future cooperation between the two sides. In the following specific business, up to now, ofo Xiaohuangche has not signed any deposit custody or supervision agreement with CITIC Bank, has not opened a custody account in the bank, nor has it deposited to or supervised by the bank.


He Haifeng, Director of Financial Policy Research Center, Chinese Academy of Social Sciences:

In fact, they have misappropriated the deposit, which, if managed in a dedicated account, can only be used for consumer behavior. If the user requests a refund of the deposit, according to relevant laws and regulations, it should be able to withdraw within 15 days. Now they can't return it, and find that they have used these deposits, including some prepaid fees, to expand the development of enterprises.

Experts say that one of the important reasons why user deposits are misappropriated by enterprises is that the existing laws are not clear. In the current regulations of the central bank, the regulatory requirements of the new form of "special deposit account" of sharing bicycle deposit account are not taken into account. Experts suggest that while formulating rules for the management of special accounts for shared travel deposits, it is also necessary to clarify the responsibilities of third-party supervision, the procedures and standards of custody banks, and the public disclosure of deposit-related information, so as to form a multi-party joint supervision.

Quantity subtraction management multiply sharing bicycle reentry community

Not long ago, the Ministry of Transport said that the relevant departments had made an analysis and judgment on the difficulty of deposit refund in ofo Xiaohuang Car Company. Offo Xiaohuang is also trying to speed up the progress of online deposit refund. Li Shuilin's Dongshanlong community is close to the West Lake of Hangzhou, one of the most dense places for sharing bicycles in the country. Not long ago, Dongshan Lane Community officially resumed its opening to bicycle sharing. Li Shuilin told reporters that just a year ago, sharing bicycles was the biggest enemy of the community.


Li Shuilin, Secretary of the Party Committee of Dongshanlong Community, Xihu District, Hangzhou City, Zhejiang Province:

At that time, the whole community had to be captured by shared bicycles. All security guards, property and community workers came to clean up the bicycle. Everyone cleans their bicycles the first time they go to work. Clean up the road first.

In just one year, sharing bicycles can enter the community again, not only because sharing bicycles

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